Privacy Policy

Last updated: 10/10/2023

ForteFoods (“we,” “our,” or “us”) operates the website fortefoods.ca (the “Site”). This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding your information. By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information from you when you use our Site:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Your payment information, such as credit card details, is not collected by us. We use Stripe, Moneris, or Razor Pay, depending on your location, to securely process payments.

  • User account information (if applicable)

Non-Personal Information

We also collect non-personal information such as:

  • IP address

  • Browser type

  • Device information

  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill orders

  • Communicate with you about your orders

  • Respond to your inquiries and requests

  • Improve our website and services

  • Send promotional and marketing materials (with your consent)

Cookies and Similar Technologies

  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience on our Site. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

  • Comment Cookies: When you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.

  • Login Page: If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Login Cookies: When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out of your account removes the login cookies.

  • Article Editing: When you edit or publish an article, an additional cookie is saved in your browser, which contains no personal data and indicates the post ID of the edited article. This cookie expires after 1 day.

Data Sharing

We may share your information with:

  • Payment processors

  • Shipping and delivery partners

  • Marketing and advertising providers

  • Legal and regulatory authorities, when required by law

Your Choices

You can control how your personal information is used:

  • Update or correct your personal information

  • Opt out of marketing communications

  • Delete your account, if applicable

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete it.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. The date of the latest revision will be indicated at the top of the page.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Bulk Purchases and Price Match

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For bulk purchases, we offer competitive pricing and a Price Match Program. Please note that our price matching is available for select retailers only, and it excludes major e-commerce platforms. For details, consult our eligible retailer list and program terms. For assistance, reach out to our sales team.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via Contact us page.