Order Tracking
2024
Enhanced Delivery Management Standards
Delivery Information
Canada:
In Canada, we rely on a trusted third-party shipping service through Amazon, ensuring secure and timely deliveries to our valued customers across the country.
United States (US):
We use DHL for reliable and efficient deliveries in the United States. You can expect your order to be handled with care and delivered to your doorstep within a reasonable time frame.
India:
For our customers in India, we utilize a cost-effective approach to save on shipping charges. Multiple orders from around the world are consolidated at our Mumbai warehouse before being separately shipped with our domestic partners. This process, while cost-efficient, may occasionally take 7-10 business days, though typically it is completed in 3-5 days.
Expedited Delivery Option (INDIA):
If you prefer a quicker delivery option, we offer an expedited service for a nominal extra charge. With this, you can expect your order to arrive within 3-4 days, guaranteed. For those who value swifter delivery, this option is a convenient choice.
Special Courier or Delivery Preference:
Should you require a special courier service or have specific delivery preferences that go beyond our standard shipping options, please feel free to contact us. We'll be happy to discuss your needs and explore suitable delivery solutions. Additional charges may or may not apply, and these will be discussed and confirmed through our Contact Us page.
At ForteFoods, we aim to provide a range of delivery solutions to accommodate your unique requirements. If you have any questions or specific delivery concerns, please reach out to our customer support team through our Contact Us page. Your satisfaction is our priority.
Return and Refund
Return Package
15 Days Return Period
We accept domestic returns within 15 days from the date of delivery.
Flexible Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Payment Methods
Please be aware that it may take some time (5-10 business days) before your refund is officially posted to your credit card account.
Please review our detailed Returns Policy below for guidelines on how to proceed with returns and refunds.
To be eligible for a return, the item must be unused, in the same condition as you received it, and in the original packaging. Opened products are not eligible for returns.
Get answers to all your questions you might have
We will answer any questions you may have about our online sales right here. Monday to Friday from 09:00 to 21:00 EST.